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Transfer and Restore E-mail not working

New Member
Posts: 2
Country: USA

Transfer and Restore E-mail not working

This is in regard to Act version 10.0.0.237, Hotfix 1

 

I use the Act E-mail, not Outlook, and I am trying to transfer my E-mails from my desktop to my laptop. I have followed the directions on Transferring E-mails and Restore E-mail without success.  I see the Zip file which is 1,186,751 kb in size and select it and the system shows the green transfer status bar and after about 5-10 min, it says it is complete. When I go into the E-mails, there is nothing there.

 

Any suggestions or idea?

 

Thank you in advance.