03-07-2013 07:39 AM
I have a new computer that I've shifted my registration over to. I have been trying to get my database transferred to the new computer. The database files are located in the string of ...My Documents/Act/Act for Windows 10/Databases. When viewing the files in Windows explorer (Win 7 64), the database files are shown with the Act handshake icon.
When I open Act and try to open an existing database, i click on the link for "the database i want is not listed". When searching through the browse Win explorer to the database folder, the files are not shown. How do I get the files to open?
Note: I do have access to the old computer and could retrieve the files from the old computer through either sharing or a thumbdrive. What is going to be the best method of retrieving the databases on my new computer? Thanks
03-07-2013 08:04 AM
Probably the easiest way is to backup the database on your "old" machine and then restore it to the new. Here is a KB article that should help - http://bit.ly/15zZhrh
03-07-2013 08:20 AM