09-13-2012 06:46 AM
Im looking to find out turnaround times between start and completion of a job received and also the conversion rate of sucessful jobs etc
is there a tool on ACT that can do this or maybe an add on that can be purchased?
09-13-2012 08:18 AM
Most of that can be done with the Opportunities in the ACT! program. An ACT! report or dashboard would provide the completion information.
09-13-2012 09:25 AM
Among other things the opportunities tracks the days the opportunity is open.
You my want to work with an ACC to help setup the opportunities to work best for you.
09-14-2012 03:58 AM