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Time out issue

New Member
Posts: 14
Country: United States

Time out issue

Hi, can anyone please tell me how to change the setting in ACT online so that you don't get booted out for inactivity after 2 minutes? I am the admin but can not find this most likley simple setting adjustment. All comments are appreciated.
Silver Contributor
Posts: 1,813
Country: USA

Re: Time out issue

[ Edited ]

Here is a KB Article that may help you with this issue.


Adjusting Timeout Values for ACT! by Sage Premium for Web Using Internet Information Services (IIS)


There are two settings which must be adjusted to effectively set your timeout value – Session Timeout and Cookie Timeout. (It is recommended that the value of your “Session Timeout” is twice the value you set for your “Cookie Timeout.”)


[Edit: Shortened hyperlink to fit on screen]


Message Edited by ghollister on 04-21-2010 12:44 PM
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