09-04-2012 09:02 AM
I have written about the subject error message before, and I have the fix for this http://kb.sagesoftwareonline.com/app/answers/detail/a_id/28216.
Why is the fix not saved when I close services.msc?
I am faced with doing this repetitve fix a few times per week to start Sage ACT and Outlook 2010. Does anyone know what happens in my system, that causes SAGE ACT to loose the proper settings?
09-04-2012 09:48 AM
It might be some security software resetting it. That's the first place I would look.
09-04-2012 11:53 AM
09-04-2012 12:17 PM
Looking through the Windows Events Viewer does no shed any light on this issue. Making an assumption that the Service for ACT (SQL Server (ACT7)) stops when I start ACT,is not going to indicate what happens which turn the SQL Server (ACT7) service off.
Maybe I am not saving it properly, when I turn the service on. What should I do to save this setting, to run the service each time I start my laptop, and start ACT. Sometimes when I start my PC and run ACT for the first time in the morning, I have no issues with this problem. But other times, I get the original error message, and go through the same procedure to correct it. I have even placed a shortcut on my desktop to services.msc to facilitate finding the applet faster.
If this service is being turned off, what should I be looking for in Windows Event Logs? Their are five categories on left side of the viewer; Application, Security, Setup, System and Forwarded Events.
My feeling is that once I turn the service on, it should stay turned on. What and how is getting turned off?
09-04-2012 12:45 PM