I saw your post re re-importing from act 6 I had a fairly stable act 6 on xp with outlook 2003, and dialer always worked fine. I've moved on to a vista laptop with office 2007 (don't say anything!) And am feeling sad that I had to upgrade act to 2007, just because of vista actually, I bought a new version of act, first run as a trial and have now bought a license. My supplier here in the uk says they do not support the dialer function. With 1000 contacts, I'm finding that recently entered tel no's work with dialer, but some of my act 6 imported contacts, get an error message from the telco, saying the number is not recognised. Dialer works fine with all my outlook contacts so far. Do I really have to go through the exercise you mention of exporting act6 db as csv and importing it into act 2008? If so, where could I find the exact steps I need to follow? Regards David
Mike, thanks for posting, what time is it in Aus?, it's 5pm here in the UK Yes all tel no's have the right tel code I'm reluctant at this stage to bring in a 3rd party product as my introduction to act 2008 is so new What is your response to my two questions?
itTAPI is pretty good. I use it myself. Much better dialler and many cool functions
BTW: Did you originally bring the data from 6.0 into 2007? You could try bringing it into 2008 (make sure it's 10.01 as if fixes some country code issues)... then merge it and over wright the contacts but keeping notes, histories, etc
woops a typo, I brought it straight into 2008 and it is the latest version 10.0.0.237 I've hit the update button more than once, but it never updates to 10.1 could it be a country thing with act and their updates of software? or is there a universal version? So, I'm in my xp act6 desktop do I export as csv? how do I import and map into 2008?