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Telephone call tracking

New Member
Posts: 2
Country: United States

Telephone call tracking

I am a relatively new user to ACT.  We are a technology support company.  We would like to enter each telephone support call request into ACT for techs to follw up on.  We also need a per entry print out for paper records of each call.  I know we can enter tasks, however, I can not figure out how to print each task individually and include all details of call, company info, and contact info in the report.  Also, printing a report for each call would be very time consuming.  Have any ideas of a better way to track this type of info?