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Task List Doesnt refresh

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Platinum Elite Contributor
Posts: 14,822
Country: Australia

Re: Task List Doesnt refresh

Well, that means it's probably not a database issue.

Are you running 13.1 + hotfix 4?
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Copper Contributor
Posts: 27
Country: United States

Re: Task List Doesnt refresh

Yes I am:

 

Sage ACT! Pro 2011 Version 13.1.111.0, Hot Fix 4
English (United States)
Sage Software, Inc.

 

 

The only other clue i can possibly offer is that i accidentally downloaded and installed ACT Premium with SQL 8 (not express). I the deletddd those programs, and installed ACT Pro, and the install went smoothly (and the program works fine except for the task list issues). It really seems like some subprogram in either SQL or ACT simply isnt loading or running to refresh. What ws the solution when this happened in other builds?

 

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Platinum Elite Contributor
Posts: 14,822
Country: Australia

Re: Task List Doesnt refresh

Premium and Pro both have SQL 2008 Express.

Does the activity disappear if you press Ctrl-F5 (View | Refresh)?
How about doing the same steps from the Daily or Monthly calendar instead of Task list?
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Copper Contributor
Posts: 27
Country: United States

Re: Task List Doesnt refresh

great idea. i didnt even know that funcction existed. Anyway, it does refresh, but it takes mee automatically to the monhtly view. If I could get it to stay in task list, i would be 95% of the way there. Any way to adjust the keyboard shortcut?

 

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Platinum Elite Contributor
Posts: 14,822
Country: Australia

Re: Task List Doesnt refresh

My mistake ... just F5
Ctrl-F5 is not refresh, it's the shortcut to the monthly Cal
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Copper Contributor
Posts: 27
Country: United States

Re: Task List Doesnt refresh

That worked! Still love to get it to do it automatically, but that makes a huge difference in speed and fnctionallity. Any ideas on getting it happen whenever you hit task list?

 

Highlighted
Platinum Elite Contributor
Posts: 14,822
Country: Australia

Re: Task List Doesnt refresh

Difficult to know as I haven't been able to replicate it or heard of anyone else mention it.

Can you go to the Task list, create a ToDo with your My Record ... don't worry about regarding or details
Click on your name, go to the Activities tab and clear it (don't change the details)
Then go back to the Task List ... what do you click to go back?
Highlighted
Copper Contributor
Posts: 27
Country: United States

Re: Task List Doesnt refresh

Thanks Mike. I usually hit the task list short cut on the left hand side of the screen. Is that what you were asking?