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Task List - ACT 2009

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New Member
Posts: 3
Country: USA
Accepted Solution

Task List - ACT 2009

A co-worker had set-up a weekly reminder to do a process. Since 2009 all she has done is to clear the alarm, without ever clearing the activity. I didn't know she was doing this until last Thursday when she decided to change the reminder from Thursday to Friday - then ACT went all the way back to 2009 and tried to reminder her for what has to be over 300 occurrences on this event. As you can probably guess, this locks ACT up.

 

Is there any way to start ACT without starting the Task list? I'm hoping if I can, then I can delete the event, or maybe change the effective dates...

 

Any help will be greatly appreciated!

 

 


Accepted Solutions
Solution
Accepted by topic author cg4cpimem
‎04-19-2016 06:21 AM
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Task List - ACT 2009

Hi cg4cpimem,

There is a utility detailed in the following Knowledgebase article that can clear all alarms when this becomes an issue: http://kb.act.com/app/answers/detail/a_id/23198

Let us know how you get on.

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Solution
Accepted by topic author cg4cpimem
‎04-19-2016 06:21 AM
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Task List - ACT 2009

Hi cg4cpimem,

There is a utility detailed in the following Knowledgebase article that can clear all alarms when this becomes an issue: http://kb.act.com/app/answers/detail/a_id/23198

Let us know how you get on.
New Member
Posts: 3
Country: USA

Re: Task List - ACT 2009

That did it! Thank you!!