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Tahoma is in \WIndows\Fonts, but ACT 2011 Prem hf4 (Win7) cannot find it!

Copper Contributor
Posts: 131
Country: USA

Tahoma is in \WIndows\Fonts, but ACT 2011 Prem hf4 (Win7) cannot find it!

"The required Tahoma Regular font for ACT! is not present."

 

ACT! 2011 Premium, hotfix 4, Windows 7 x64

 

TIA

Copper Contributor
Posts: 131
Country: USA

Re: Tahoma is in \WIndows\Fonts, but ACT 2011 Prem hf4 (Win7) cannot find it!

Never mind. I tried opening it a few times and rebooted.  Now it works.

 

ACT is really buggy.

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Tahoma is in \WIndows\Fonts, but ACT 2011 Prem hf4 (Win7) cannot find it!

With all due respect, you comment "ACT is really buggy." is out of line here. The fact that a system reboot cured the problem indicates that it was a Windows problem, not an ACT! problem. More correctly your Windows session had become corrupted and you needed to start a new Windows session which you did with the reboot.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 131
Country: USA

Re: Tahoma is in \WIndows\Fonts, but ACT 2011 Prem hf4 (Win7) cannot find it!

It is not just this problem, which incidentally impacted no other programs on my PC, but many little issues (and some major ones) which led to my statement about the buggy nature of ACT.

Nickel Contributor
Posts: 173
Country: Australia

Re: Tahoma is in \WIndows\Fonts, but ACT 2011 Prem hf4 (Win7) cannot find it!

Follow these instructions:
http://kb.sagesoftwareonline.com/app/answers/detail/a_id/14250/kw/tahoma%20font%20missing/session/L3...
Travis Rosevear ACC for
Act Today Australia and New Zealand
Astute Commentator
Posts: 12
Country: South_Africa

Re: Tahoma is in \WIndows\Fonts, but ACT 2011 Prem hf4 (Win7) cannot find it!

The link provided spits me out at the sage knowledgebase home page. Please give a better reference for the article that answers the question. This doesn't work:

 

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/14250/kw/tahoma%20font%20missing/session/L3...

 

I have the same problem and uninstalling and reinstalling doesn't help. 

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Tahoma is in \WIndows\Fonts, but ACT 2011 Prem hf4 (Win7) cannot find it!

The post that contained the link you used was dated 2011 when Sage owned ACT!. The document ID 14250 is valid but you need to go to the ACT! knowledge base and search for the ID number.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129