03-22-2010 02:57 PM
I`ve a question about "system fields" in ACT. I`m using ACT 2010 with SP1.
Exploring Demo DataBase I`ve found few useful fileds on "Contact" Tabs, like:
Last Years Purchases
Creating my own new Data Base, I can not use this fields, because they are not in Tools/Define Fields Menu.
How can I use these fields on my own DataBase ? Can I copy somehow them from Demo DataBase ?
03-23-2010 09:56 AM
Since these are system fields, you will not see them listed in the Tools > Define Fields screen, but they are still available to add to your Layout through the Tools > Design Layouts > Contact option.
For more information on customizing your layout: Design Act! layout
When a field does not display in the Layout Designer list, that means the field is already on the layout.
03-23-2010 02:24 PM
Unfortunately I can not see Last Year Purchase.
Using Demo DataBase I can see field Last Year Purchase in two places:
- Tools/Define Fields/Contacts
- Tools/Design Layouts/Contacts
Also I can see other system fields which are not in my Database like Customer ID for example.
How can I have access to these system fields, they are in Demo but in my database are not.
04-02-2010 04:28 AM
The Demo database has some useful fields that were added to serve as an example of how you might customize your database.
I double-checked, and these appear to be the added fields:
The intent probably was to show each type of field that can be added and a typical use. You can add such fields to your own database by going to Tools, Define Fields. Article 15331 in the ACT! Knowledgebase is a good reference on how to add fields.
04-06-2010 07:28 AM
Thanks for your ansewer. However I can not see any of these system fields. It is possible that something is wrong with by database ?
I`ve migrated from ACT 2009 to 2010 but there was no error messages during this process.
As a user I`ve administrator rights - any idea what can be wrong ?
04-06-2010 11:19 AM
04-06-2010 11:49 AM
It is really strange.
They are not there. I`ve double checked as you adviced.
All system fields are in Demo database but when I`ve created a new one - they are not.
My version of ACT is following:
ACT! by Sage 2010 Version 184.108.40.206, Hot Fix 1
English (United States)
Maybe I need to install some fix ?