01-27-2016 02:17 PM
Using ACT PRO 17 and outlook 2010 on windows 10. Trying to sync Act and outlook. Did one way sync of act to outlook to create contacts in outlook. Then switched to 2 way sync for contacts. New Contacts in Act will go to outlook, but new contacts in outlook will not go to Act.
Calendar sync works fine.
01-28-2016 04:11 AM
01-28-2016 08:22 AM
Stopped sync
erased all outlook contacts
deleted metadata file (two)
closed and restarted outlook and Act
Synced one way Act to Outlook
All contacts showed up in outlook -Act and Outlook had same contacts
Re synced two way - Act and Outlook had same contacts
Added one new contact to outlook
re synced two way - New contact did not show up in Act
01-28-2016 08:35 AM
01-28-2016 09:01 AM
New database
Sync Act and outlook, checked add outlook contacts to act
No contacts were added to act
01-28-2016 09:54 AM