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Syncing ACT > Outlook > iphone ... many Duplicates

New Member
Posts: 1
Country: USA

Syncing ACT > Outlook > iphone ... many Duplicates

Seems many people have this problem, including people I work with locally.

Trying to use ACT, Outlook and iPhone causes many duplicate records.

 

Is it possible to synch "ACT -> Outlook -> iPhone." without causing duplicates?

Can it be done with some helper App?

There's a real frustration level with trying to use ACT and have information available to the phone.  Is iPhone a problem?

 

On Nov 22, 2010, this question was posed - it's not exactly the same situation - There has been no response to that thread.

 

>>>>We do use Windows smart phones and sync these with outlook using active sync.  Will we be unable to make use of this alongside the ACT Outlook sync then?  The way we were hoping to use ACT was that contacts would go ACT -> Outlook -> Phone.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Syncing ACT > Outlook > iphone ... many Duplicates

You'll nearly always end up with duplicates going via Outlook to the phone. You're best off using an app on the phone like Handheld Contact.

See: http://blog.glcomputing.com.au/2010/05/getting-act-on-your-phone.html