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Synchronize ACT! 2012 With Outlook

Copper Contributor
Posts: 51
Country: USA

Synchronize ACT! 2012 With Outlook

Why can't I synchronize my contacts and activities in ACT! with Outlook?  The integration progress bar starts and freezes.

Moderator
Posts: 719
Country: USA

Re: Synchronize ACT! 2012 With Outlook

Have you tried synchronizing the contacts and the activities separately? It's possible that it might be the activities that are the problem. Occasionally you can end up with corrupted recurring activities. I would recommend the following article for your issue:

 

http://kb.swiftpage.com/app/answers/detail/a_id/28327

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com
Copper Contributor
Posts: 51
Country: USA

Re: Synchronize ACT! 2012 With Outlook

Thanks for your response. I tried synching activities and contacts separately and the Knowledgebase solution you referred me to. Unfortunately, the problem still did not go away.