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New Member
Posts: 2
Country: USA


When I synchronize my laptop to desktop, duplicate records are created.  How do I ensure that I am updating existing records and not creating duplicates?

Silver Contributor
Posts: 1,816
Country: USA

Re: Synchronization

Make sure there is not some other sync program. This would most likely be the cause. Handheld, phone sync, ACT-Outook sync.  These are all a more likely cause of duplicates (unless you are using ACT 6.0)

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