03-23-2012 12:36 PM
Trying to solve this:
Synchronization failed due to an out of memory error on the server. Exception of type 'System.OutOfMemoryException' was thrown..." When Synchronizing your ACT! by Sage Remote Database
I have run this .bat: SQL2008R2_Express_BackupFix.bat
as suggested here: http://www.techyv.com/questions/synchronization-has-failed-sage-act-2012
I have reduced the buffer size (to 310720)
as suggested here:
actdiag does not consistently show large amounts of data to sync.
Reducing the buffer seems to have 'momentary' succes; ie, "I can't sync!" ... I reduce the buffer and then they can--but then there will be a problem with another remote db. (Sometimes it works fine)
I rebuilt the sync objects through actdiag
The Sync Log in the server Synchronization Panel has only 1 line: Synchronization failed due to an out of memory error on the server...no other history is in the log.
Assuming that Sync Log within ACT is displaying from SYNCLOG.xml, SYNCLOG.xml has a date stamp of 2 weeks ago.
I'm flailing around here. I want to reset my sync log which looks 'corrupt' and broken to me...and I REALLY want to fix this Out of Memory sync error.
Can anyone help?
Premium 2012 Version 188.8.131.52
Server is Windows 2003 Server
Clients are XP and Win 7
12 remote databases
03-24-2012 08:15 AM
Try this ACT! Knowledge Base article -
03-26-2012 04:28 PM
Thank you for the pointer -- per my orig post, "been there" -- results were that I eventually lowered the buffersize to 310720 ... had a sync fail not too long after. Number of pending files is low and that concerns me because before my upgrade I could change records in pretty large batches with the only detriment being more time to sync--now I'm worried about a crash 'n burn if I or somebody else makes changes across a large lookup.
I'd be a bit more optimistic about that last buffer change if my server sync log wasn't 'broken". Do you have any ideas on how I can jumpstart the log acitivity again?