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Synchronization has failed. Server Error Description: Synchronization timed out. Contact your administrator for assistance.

New Member
Posts: 1
Country: Colombia

Synchronization has failed. Server Error Description: Synchronization timed out. Contact your administrator for assistance.

Hi

 

I have this error:  "Synchronization has failed. Server Error Description:  Synchronization timed out. Contact your administrator for assistance."

 

My versión is ACT! by Sage 2010 Version 12.1.181.0, Hot Fix 5

 

Thank you.

 

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Synchronization has failed. Server Error Description: Synchronization timed out. Contact your administrator for assistance.

Hello carmejia28,
Welcome to the Sage ACT! Community. You may need to increase your sync timeout settings. Instructions are in this Knowledgebase article:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2341...

This error may also be caused by a slow connection to the sync server, or if you are syncing an unusually large amount of files or data.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.