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Synchronization error between host and guest on ACT 2012

Copper Contributor
Posts: 93
Country: Switzerland

Synchronization error between host and guest on ACT 2012

I am trying to synchronize a remote database with the main server and I get this error message

 

Error.png

 

What could be causing this problem? Additional information: both on remote and host databases I have run the syscommit fix: http://kb.sagesoftwareonline.com/app/answers/detail/a_id/28141/~/error%3A-%22cannot-insert-duplicate...

 

It was not the first time I did it and in previous occasions it worked nicely.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Synchronization error between host and guest on ACT 2012

Hello albergante,

You can try the solutions in this Knowledgebase article using the ACT! Diagnostics utility:

http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1434...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.