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Synching Act contacts to Outlook

New Member
Posts: 2
Country: USA

Synching Act contacts to Outlook

Is there a way to synch Act contacts to Outlook contacts but if there are duplicates preserve information in my Outlook contacts that doesn't need to be available in Act?

Copper Elite Contributor
Posts: 219
Country: Canada

Re: Synching Act contacts to Outlook

If I understand you correctly, I believe that you can make the Outlook synchronization work the way you describe. It is important to understand how contact matching works. Read the link under the Outlook Synchronization Preferences describing that.

Mark Rogers
Act! v16 HF5, Office 365 SBP
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Synching Act contacts to Outlook

If there are duplicates, it will create duplicates ... if fact, it can sometimes create mass duplicates if something changes in the Outlook setup