07-24-2008 07:06 AM
I'm currently and ACT! 8.0 user and i'm having problems synchronizing. The computer was working fine, but now i'm getting the message below everytime i try to synchronize.
The Error message is: Failed to synchronize with the Server. Agent Facade failed to get message to remote. SyncFactory failed to get content operations. The surrogate pair is invalid.
I have researched the Knowlege database but no answer there has really help.
Any help will be appreciated.
07-24-2008 12:24 PM
If you haven't already tried, follow the knowledgebase article below.
If that fails, run database maintenance using the ACT! Diagnostics tool on the parent and remote database.
07-24-2008 12:58 PM
07-25-2008 11:32 AM
I really did not want to create a new remote database, since i will loose the changes made to contact on the remote DB. It seems that the only choice available is to create the new DB.
Thanks for your help!!!