01-09-2012 12:54 PM - last edited on 01-10-2012 08:44 AM by gmartin
I am battling the sync issues between ACT Pro 2011 Pro Version 22.214.171.124. Hot Fix 5 and CompanionLink Professional Version 5.0 (Build 5012) and iPhone 4S. Can anyone share some solutions with me?
[Edit: Updated subject to match issue.]
01-10-2012 09:07 AM
01-11-2012 12:34 PM
I have been trying to do a wifi sync between my new iPhone 4S with ACT 2011. I was told that my issue was upgraded and I have been waiting for the "A" team to offer a solution for 2 days. I tried to send a log file, but it was too big (58 MB after it was zipped) to send. Several weeks ago, I talked with a CompanionLink tech when I was considering the iPhone. He remarked that ii was easier to to do a wifi sync with the iPhone than some other phones.
01-11-2012 01:29 PM
01-13-2012 12:23 PM
I've checked with our support team and they are definitely working on pin-pointing what's going on. It looks like they've been emailing back and forth with you on this issue. You hear a response from one of our techs to your latest message soon. We definitely appreciate your patience on this as we work to track down the root of the issue!