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Sync Problem "requires secure connection"

Tuned Listener
Posts: 30
Country: USA

Sync Problem "requires secure connection"

We are hosting an ACT! 10 Database for our client. 

The are connecting via a VPN connection to our static ip address.

Ping is sucessful but Synchronisation fails. When i put the address in the internet explorer we get the following message:

 

Error message

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Any suggestions what to do ?

 

Tuned Listener
Posts: 30
Country: USA

Re: Sync Problem "requires secure connection"

No ideas ? anybody ? we are really desperate !
Moderator
Posts: 4,395
Country: USA

Re: Sync Problem "requires secure connection"

brocke,

 

Are you using ACT! Premium or Standard?  What type of setup do you have?  I'm not understanding why you need to access that web address to see the ACT!.