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Sync Problem Windows 7

New Member
Posts: 3
Country: United States

Sync Problem Windows 7

My Main Act 10.0 is on a XP Computer, when I try to Sync a remote Act on a Window 7 computer, I do not get the History Attachment icon on the Window 7 computer. The attachments which are WORD docs do go to the Document directory but the connecting icon does not appear.

 

Any ideas

 

 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Sync Problem Windows 7

Are you able to open the document from the Contact record? Is it that the icon is missing but the link still works... 

 

If you attach a document to the Win7 database, will it sync correctly back to the XP system?

 

When you open Act!, are you running it as Admin (right click on icon > select Run as Administrator)?

Greg Martin
Sage
New Member
Posts: 3
Country: United States

Re: Sync Problem Windows 7

No I cannot open Word Doc from Contract Record.

 

I just tested if I attached a Word Doc to my Win7 would it sync to XP, and it did.

 

I tried sync in standard and administrator mode, with same results. No attachment of XP to Win7.

 

FYI:  It does send the Word Doc to the Win7 Data Base Attachment File, I can then manually attached that Word Doc to the Win7 Contract Record.

 

billH1 

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Sync Problem Windows 7

Just a wild guess here...

 

Any change in results if you shut down firewall and/or antivirus on Win 7 machine?