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Sync Error

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New Member
Posts: 6
Country: United States
Accepted Solution

Sync Error

I'm using ACT 2009. When I try to sync, the following message comes up:

 

Unable to acquire Sync Server object. Server Error Description: Command loader could not be created due to password error. Exception of type 'System.OutofMemoryException' was thrown. Contact your administrator for assistance."

 

 

I synced with the db earlier today. I couldn't find a resolution so I just recreated the rdb but I got the same message. 

 

Does anyone know how to fix this? 

 

Thank you.

 

 


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Solution
Accepted by topic author jterne
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Sync Error

[ Edited ]

Hello Jterne,

Welcome to the Act! Online Community!

 

What type of sync setup are you using?  Is this over a local network using Application sync (main database open), over a local network using Network Sync Service, or over the internet using Internet Sync Service?

 

If the main database is on a server, have you tried rebooting the server?

 

And if you haven't already, go ahead and run the Tools > Database Maintenance > Check and Repair option on both the main and remote databases.

Message Edited by gmartin on 05-14-2010 01:29 PM
Greg Martin
Sage

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Solution
Accepted by topic author jterne
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Sync Error

[ Edited ]

Hello Jterne,

Welcome to the Act! Online Community!

 

What type of sync setup are you using?  Is this over a local network using Application sync (main database open), over a local network using Network Sync Service, or over the internet using Internet Sync Service?

 

If the main database is on a server, have you tried rebooting the server?

 

And if you haven't already, go ahead and run the Tools > Database Maintenance > Check and Repair option on both the main and remote databases.

Message Edited by gmartin on 05-14-2010 01:29 PM
Greg Martin
Sage
New Member
Posts: 6
Country: United States

Re: Sync Error

Hi,

 

Thank you so much!

 

I ran the database maintenace on the rdb and the main db then I was able to sync. 

 

 

Jeanne