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Sync Database

New Member
Posts: 1
Country: United States

Sync Database

We have about 20 users currently in our ACT11 database.  Size is 390 records, as we are building the database.  When we sync, for some reason on my remote screen, phone numbers, fax, and mobile numbers don't appear.  Other users have this information.  I have has users delete the records with missing information, and had them re-sync with changes.  The information now appears in my database.  Any input would be useful.
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Moderator
Posts: 4,395
Country: USA

Re: Sync Database

Run the dbfixer utility from the KB below.  You will need to run the utility on the parent and all remote databases.

 

Data is Not Transferring Properly During Synchronization