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Sync Act with Outlook

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New Member
Posts: 1
Country: USA
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Sync Act with Outlook

Hello,

We are using Outlook 2016 and ACT 2013.  Where can I access an instruction guide on syncing the two together?

Thanks for any help


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Solution
Accepted by topic author SawMan
‎08-07-2018 06:25 AM
Nickel Elite Contributor
Posts: 619
Country: USA

Re: Sync Act with Outlook

[ Edited ]

Hello,

 

Based on the Compatibility Matrix CLICK HERE Act! 2013 is not compatible with Office 2016 (In some cases it is not that it does not work, but it is not a scenario that was worked in the tests prior to launching the version to the market - additionally it does not have the support of Swiftpage)

 

You have two ways:
1. Update your version of Act! to the current (Suggested)

2. Install a compatible version of Office (I suggest you install it to 32Bit)

 

Note: The right order of installation is first Office (I suggest it is to 32Bit to avoid integration problems) and then Act! - SO ... if you want to install a supported version of Office ... you must first uninstall both programs and then install compatible Office (32Bit - X86) and then Act! 2013

 

 

...Click on the image to enlarge it

1.png

 

 

 

...Click on the image to enlarge it

 

3.png 

 

 

 

NOTE, on Act! and Outlook there are two words with a different functionalities each:

Synchronization: Allows the exchange of Contacts information and Calendar Activities between Act! and Outlook

(particularly don't like it) If the  Act! database is my Contacts and Calendar Activities Manager , I do not need to synchronize this information with Outlook - Besides, looking for this synchronization and then taking it to another service or devices can create duplication of information problems

Integration: Allows you to create history records of sent mail (automatically) and received mail (manually) of my contacts

 

Note: With the same license you can install Office locally at 64 or 32 Bit - To avoid the integration problems I suggest installing Office locally at 32 bit, then configure at least one email account and NOW YES install Act!

 

Note: Before installing Act! I suggest temporarily disabling UAC User account Control -  and Antivirus / Firewall - After activating Act! with your license you can restart the computer and activate again your UAC and Firewall / Antivirus

 

 

 

...If this answered your question, please click on ACCEPT AS SOLUTION - Best regards and Good luck

 

 

FIRMA.png

 

 

View solution in original post


All Replies
Solution
Accepted by topic author SawMan
‎08-07-2018 06:25 AM
Nickel Elite Contributor
Posts: 619
Country: USA

Re: Sync Act with Outlook

[ Edited ]

Hello,

 

Based on the Compatibility Matrix CLICK HERE Act! 2013 is not compatible with Office 2016 (In some cases it is not that it does not work, but it is not a scenario that was worked in the tests prior to launching the version to the market - additionally it does not have the support of Swiftpage)

 

You have two ways:
1. Update your version of Act! to the current (Suggested)

2. Install a compatible version of Office (I suggest you install it to 32Bit)

 

Note: The right order of installation is first Office (I suggest it is to 32Bit to avoid integration problems) and then Act! - SO ... if you want to install a supported version of Office ... you must first uninstall both programs and then install compatible Office (32Bit - X86) and then Act! 2013

 

 

...Click on the image to enlarge it

1.png

 

 

 

...Click on the image to enlarge it

 

3.png 

 

 

 

NOTE, on Act! and Outlook there are two words with a different functionalities each:

Synchronization: Allows the exchange of Contacts information and Calendar Activities between Act! and Outlook

(particularly don't like it) If the  Act! database is my Contacts and Calendar Activities Manager , I do not need to synchronize this information with Outlook - Besides, looking for this synchronization and then taking it to another service or devices can create duplication of information problems

Integration: Allows you to create history records of sent mail (automatically) and received mail (manually) of my contacts

 

Note: With the same license you can install Office locally at 64 or 32 Bit - To avoid the integration problems I suggest installing Office locally at 32 bit, then configure at least one email account and NOW YES install Act!

 

Note: Before installing Act! I suggest temporarily disabling UAC User account Control -  and Antivirus / Firewall - After activating Act! with your license you can restart the computer and activate again your UAC and Firewall / Antivirus

 

 

 

...If this answered your question, please click on ACCEPT AS SOLUTION - Best regards and Good luck

 

 

FIRMA.png