05-20-2020 04:01 PM
I am using ACT v18 Pro and Outlook 2010 on Windows 7.
I want to do a lookup of ACT contacts and then only sync those contacts
in the lookup to Outlook Contacts.
I cannot locate a "Define Sync Set Criteria " for the lookup.
The "Field Name" is different for each contact in the lookup as is the "Field Value"
thanks for your help
05-23-2020 08:46 AM
06-02-2020 09:14 PM
I followed the steps in KB "How do I manage contacts that sync between Act! and Microsoft Outlook?" but having
this issue of one-way sync from ACT Pro v18 to Outlook 2010.
In Act, there are two contacts with same name, email , and phone fields but different addresses. I need to keep
the two contacts separate as in ACT. However, when syncing from ACT one-way and choosing sync all contacts
only one contact of the two contacts with same name syncs; so I get one address with the contact, but not the contact
having a different address.
What would be preventing the syncing of the two contacts with same name but different addresses