01-20-2014 06:30 PM
I just clicked on a request to fill out a survey against my better judgement. Companies that want their customer to fill out a survey seem to ask hundreds of questions. Typically I invest about 5 minutes then bail.
Whoever designed the survey I took today should be complimented. About 3 or 4 questions and it was done. I am happy to respond to this kind of survey.
If you issue another survey, please keep this in mind. You can send out a short survey 3 or 4 times a month and build your marketing profile instead of getting folks to bail.
01-24-2014 08:28 AM
in in product surveys are very important to Act! headquarters. They use the feedback to determine what to do with the next version and how to make it better. I also love that you can take their survey in under 3 minutes!