01-04-2012 07:16 AM
I have been on hold for technical support now for nearly an hour. Are these lines even working now? If they are not, why not change the outgoing message rather than telling people to continue to wait?
01-04-2012 07:47 AM
01-04-2012 09:46 AM - edited 01-04-2012 09:46 AM
We are still experiencing a high call volume and working with our vendors to resolve the technical issues. If you have not yet reached ACT! Support, perhaps you can post your question or issue in this forum (please start a new thread with appropriate subject line).
You may also want to check our Knowledgebase to see if the information you need is there. You can access the Knowledgebase here: http://kb.sagesoftwareonline.com/app/answers/list/p/6512/search/1
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.