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Support After 30 Days With An Open Case

Bronze Contributor
Posts: 1,393
Country: USA

Support After 30 Days With An Open Case

If the 30 days has elapsed since registration, can I call back in and discuss a case that is still not resolved?

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Bronze Contributor
Posts: 955
Country: Australia

Re: Support After 30 Days With An Open Case

John I do not think you will get a great reception but if you email me the problem will try and assist

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Support After 30 Days With An Open Case

John, check your Private Notes.

Greg Martin
Sage