07-09-2015 09:10 AM
I have ACT! 2010, version 18.104.22.168, Hot Fix 1. I frequently copy and paste company or last names into the "Look For" window but suddenly the paste function doesn't work. I've tried from Office 2013 Word, Outlook and a PDF file. I can copy and paste between them, just not into the ACT! "Look For" window. I tried rebooting and reloading programs and that didn't help. I have a Intel Core i5, 2.6GHz processor with 8 GB of RAM and less of half of it is being used at this time. Any ideas? Thanks
07-09-2015 09:55 AM
We understand how this can be frustrating. I am sending it over to the support team and working on getting you more info. We will give you an update as soon as possible.
07-09-2015 12:30 PM
Try running Act! as an administrator see if that allows the copy and paste function, I installed Act! 2010 SP1 here and was able to copy and paste to and from Act! fine. Sounds like a permissions related issue.
If the run as admin does not correct the issue please try disabling UAC see kb article 25665 for instructions on doing this.