Community
Showing results for 
Search instead for 
Do you mean 
Reply

Suddenly I can't paste into "look for" in Contact List view.

New Member
Posts: 4
Country: United States

Suddenly I can't paste into "look for" in Contact List view.

I have ACT! 2010, version 12.1.181.0, Hot Fix 1.  I frequently copy and paste company or last names into the "Look For" window but suddenly the paste function doesn't work.  I've tried from Office 2013 Word, Outlook  and a PDF file.  I can copy and paste between them, just not into the ACT! "Look For" window.  I tried rebooting and reloading programs and that didn't help.  I have a Intel Core i5, 2.6GHz processor with 8 GB of RAM and less of half of it is being used at this time.      Any ideas?    Thanks

Administrator
Posts: 262
Country: USA

Re: Suddenly I can't paste into "look for" in Contact List view.

Hi,

 

We understand how this can be frustrating. I am sending it over to the support team and working on getting you more info. We will give you an update as soon as possible.

 

Thank you,

Brittany

Brittany Roberts
Act! Digital Specialist
Employee
Posts: 11
Country: USA

Re: Suddenly I can't paste into "look for" in Contact List view.

Hello,

 

Try running Act! as an administrator see if that allows the copy and paste function, I installed Act! 2010 SP1 here and was able to copy and paste to and from Act! fine.  Sounds like a permissions related issue. 

 

If the run as admin does not correct the issue please try disabling UAC see kb article 25665 for instructions on doing this.

 

Thank You,

James Starks