08-12-2013 03:01 PM
I'm using ACT 2010. When on a company record that has a web address which has sounds, the sounds auto launch even though I have no web browser open. To clarify, if you visit the web address of the company in question in a browser, the website has music or a spoken ad. Yet, just going to the company record makes the sounds play on the desktop.
Can someone guide me in how to turn off this distracting feature?
08-12-2013 06:39 PM
08-13-2013 05:27 AM
On the problem PC, go to the Web Info Tab in ACT!.
In the users links area, click on a link other than Contacts Website, such as Facebook or Google Maps..
Close ACT!, re-open ACT!.
I think ACT! remembers the last link that was clicked in this area, so if it was Contacts Website, that is where it will remember next time you open ACT!.. I could be wrong though. I was once before. Cheers - FSB
08-13-2013 11:15 AM
Hi Mike, it makes no difference which tab is open.
Hi Bill, no luck. I tried clicking Google Maps in Web Info, then closing and reopening ACT and the offending contact record still launches sounds. Upon closing ACT, there's a 5 second or so delay for the sounds to stop. I tried the other options, Facebook, etc. and still nothing.
I'm sure I saw an option for turning sounds off a while ago, and did so, but it slowed the computer down to a crawl. So I reinstated it. Of course now I can't find it anymore. In the meantime, I'll mute my speakers.
08-13-2013 01:26 PM - edited 08-13-2013 01:44 PM
I suspect the prob may not be ACT! ? Guessing
I just experimented with my ACT!2011 Pro using one of my webpages that auto plays music"
I put the link in my Company Record and clicked Save button, then was asked if I wanted to also make that change to the related Contact records and I replied NO. No music played until I Pulled up Web info Tab and clicked on the Company's Website link.
When I clicked on another link, such as google Maps, the music stopped. Worked as it was supposed to.
I think I would try following. on problemed pc. Run Scandisk.
Close out of everything, Start, select Computer, rite click on C Drive, Properties, Tools, Check Now and let it fix errors. Re-Boot.
Another option may be to run a pc registry cleaner such as c-cleaner.? I use Regzooka on occasion.
Or Delete Temp Internet Files and also Delete your Temp Folder items; Starrt/Run %temp%
then delete the items that want to be deleted.
If prob still persist, close ACT!, Start, Run ACTDIAG and run the database rebuild options?
If you test your database using my website link that I used above as I did and it works properly, that may indicate a prob with that specific website? Just guessing. cheers - FSB