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Stop contact from auto launching website sounds

New Member
Posts: 13
Country: USA

Stop contact from auto launching website sounds

Hi there,

 

I'm using ACT 2010. When on a company record that has a web address which has sounds, the sounds auto launch even though I have no web browser open.  To clarify, if you visit the web address of the company in question in a browser, the website has music or a spoken ad.  Yet, just going to the company record makes the sounds play on the desktop.

 

Can someone guide me in how to turn off this distracting feature?

 

Thank you.

 

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Stop contact from auto launching website sounds

Nickel Elite Contributor
Posts: 934
Country: USA

Re: Stop contact from auto launching website sounds

Try this;

On the problem PC, go to the Web Info Tab in ACT!.

In the users links area, click on a link other than Contacts Website, such as Facebook or Google Maps..

Close ACT!, re-open ACT!.

I think ACT! remembers the last link that was clicked in this area, so if it was Contacts Website, that is where it will remember next time you open ACT!.. I could be wrong though. I was once before. Cheers - FSB

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
New Member
Posts: 13
Country: USA

Re: Stop contact from auto launching website sounds

Hi Mike, it makes no difference which tab is open.

 

Hi Bill, no luck. I tried clicking Google Maps in Web Info, then closing and reopening ACT and the offending contact record still launches sounds. Upon closing ACT, there's a 5 second or so delay for the sounds to stop. I tried the other options, Facebook, etc. and still nothing.

 

I'm sure I saw an option for turning sounds off a while ago, and did so, but it slowed the computer down to a crawl. So I reinstated it. Of course now I can't find it anymore. In the meantime, I'll mute my speakers.

 

 

Nickel Elite Contributor
Posts: 934
Country: USA

Re: Stop contact from auto launching website sounds

[ Edited ]

I suspect the prob may not be ACT! ? Guessing

I just experimented with my ACT!2011 Pro using one of my webpages that auto plays music"

http://fillstaff.com/purchaseinfo/buynow.html 

 

I put the link in my Company Record and clicked Save button, then was asked if I wanted to also make that change to the related Contact records and I replied NO.  No music played until I Pulled up Web info Tab and clicked on the Company's Website link.

When I clicked on another link, such as google Maps, the music stopped. Worked as it was supposed to.

 

I think I would try following. on problemed pc. Run Scandisk.

Close out of everything, Start, select Computer, rite click on C Drive, Properties, Tools, Check Now and let it fix errors. Re-Boot.

Another option may be to run a pc registry cleaner such as c-cleaner.? I use Regzooka on occasion.

Or Delete Temp Internet Files and also Delete your Temp Folder items; Starrt/Run %temp%

  then delete the items that want to be deleted.

 

If prob still persist, close ACT!, Start, Run ACTDIAG and run the database rebuild options?

If you test your database using my website link that I used above as I did and it works properly, that may indicate a prob with that specific website? Just guessing.     cheers - FSB

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
New Member
Posts: 13
Country: USA

Re: Stop contact from auto launching website sounds

OK will have to run scandisk once the day is done. Thanks for your input and your help, Bill.

Smiley Happy