09-29-2009 01:25 PM
We get an error message "Value Cannot Be Null" everytime we duplicate a contact. You have to click OK, then everything seems to work fine. This is a major annoyance, and our employees are afraid they are doing something wrong to the database when this happens. How do we fix this? Thanks.
09-30-2009 07:57 AM
10-07-2009 05:36 AM
11-06-2009 10:27 AM
11-07-2009 03:19 PM
This has been a constant problem since installing Version 12. I noticed Loyal Listener above has Hotfix 3 and I only have Hotfix 2. Just tried to download Updates from ACT and was asked to register. It asked what Version I'm running but only offers choices up to Version 9???? .......so, I can't register to download Hotfix #3.
What has happened to this software company? Why have they released this product when it has SO many problems?
Why are they not fixing the problems or at the very least keeping their Users informed of their progress in trying to fix the problems. I've been using ACT for 15 years and never experienced anything like this. The man hours that have been wasted, even to my small business, are incalculable.
My system is constantly locking and we only have 2 users. The task manager can't even unlock it, I have to turn my entire pc system off to unlock it. Incredibly frustrating!!!!!!!!
12-21-2009 03:54 PM
11-28-2010 10:31 AM
I've tryed every recommeneded fix for this. I only have one person in the office suffering from this problem. Are you going to fix this?