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Special prob while installing ACT 2009

Tuned Listener
Posts: 57
Country: France

Special prob while installing ACT 2009

Hi,

 

I had this message while i was installing ACT!

 

ACT! Installer has detected that the ACT7 instance is either not running or disabled.\n\nSystem.ComponentModel.Win32Exception: Le fichier spécifié est introuvable
   à System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
   à System.Diagnostics.Process.Start()
   à PrereqCommon.SQLMethods.HardReset(String strSecurityCmdLnApp, String ACTPath)
   à PrereqCommon.SQLMethods.InstallSQL2005(String SourcePath, String ACTPath, String Param, String strSAPWD, Boolean InstallSP)
   à PrereqCommon.SQLMethods.PrepareAndInstallSQL2005(String strSrcPath, String strSQLPath, String strACTPath, String strSQLAccount, String strSQLCollation, Boolean IsSPNeeded)

 

Do you know that? Do you have any solution.

 

Thanks in advance.

 

Rémi

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Special prob while installing ACT 2009

If you had a previous install of ACT! 2007 or 2008, then the ACT7 instance of SQL may still be installed but not running. Go to your Start button, choose Run, and type in services.msc. Look in the list of services for SQL Server (ACT7). If the status is not Started, the right-click on it and select Start.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.