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Some Preferences Don't Stick

Bronze Super Contributor
Posts: 1,652
Country: USA

Some Preferences Don't Stick

When I clicked on the dialer this morning, it let me know that I could not dial.  Clicked on dialing preferences and noticed that the "use dialer" was unchecked.


First question this community will ask is what changed since theh last time I used it.  The system is on a notebook computer, and I did use the system in another state and time zone over the weekend.  I did change the Windows time zone, but I did not attempt to use the dialer.  I have changed the time zone back and checked the use dialer box.


Quirk or bug?

John Purdy
ACT! Premium V. Update 4
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor
Copper Elite Contributor
Posts: 514
Country: USA

Re: Some Preferences Don't Stick

First I have heard of it.  Hopefully, it is just a "quirk."


There use to be a lot more preference issues but they have been reduced substantially with the newer releases of ACT!.

Mark Hammer
ACT! Fanatic
Bronze Contributor
Posts: 955
Country: Australia

Re: Some Preferences Don't Stick

John if you change your preferences you should the exit ACT and wait at least 30 seconds before reentering ACT. Then check the settings.


If they have not updated correctly then you may have a corrupted preferences file if they have then all should be good

Paul Buchtmann Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.