10-03-2013 10:20 AM - edited 10-03-2013 10:21 AM
Yesterday I was bigging Act up saying how wonderful it is. Today it's playing up :doh:
On starting up I get an error..
Resolution of the dependency failed type = Act.UI.ActApplication....etc
I've searched and found that this might be due to a prederences file. So I renamed it, rebooted and Act made a new file but then still threw the error.
I've repaired and re-indexed, but can't get passed this error. Your help would be most appreciated. Thanks
10-03-2013 10:46 AM
Try deleting the dependentdlls.xml file. It's in the "%appdata%\act" folder.
10-03-2013 10:54 AM - edited 10-03-2013 10:58 AM
I have a few folders but no dependentdlls.xml that I can see
Should say I am using the latest version of Act!
I rename appdata/roaming/Act to appdata/roaming/Actold then reboot but no Joy
10-03-2013 10:57 AM
It might be hidden. Try unhiding system files, etc. It should be in that folder or one of the other folders in the Act folder.
10-03-2013 12:47 PM
It may not be getting to that point then. Try the fixes in this KB if you haven't already.
10-04-2013 01:17 AM
Thanks Stan, I followed that article as best I could.
I can now open Act but only as an administrator. If I open it normally I'm getting the same message. At least though I can get some work done today. How frustrating.
10-04-2013 06:14 AM
That sounds like an access issue of some sort. You will probably need to run a process monitor to see where it is getting the error so you know what to fix.
10-08-2013 01:56 AM - edited 10-08-2013 02:09 AM
Still can't figure this out
Run as admin, and it's OK. Otherwise I get the same message. I did download a process monitor, but to be honest I had no idea what to look at. Why would Act suddenly only allow the program to be run by an administrator, and what can I do to fix it. Thanks
10-08-2013 08:25 AM
It probably isn't an ACT! issue per se. I suspect that your antivirus or antispyware software is causing the problem. You could try telling both of them to ignore ACT!.