09-14-2015 07:27 AM
I am using the Act email marketing tool to send scheduled notifications using an act template. The problem is that although smarttasks runs 24/7 apparently e-mail marketing seems to need a confirmation before it actually sends a message. This means that the whole notification system waits during the night and through weekends until the confirmation button has been clicked. Is there a way to switch off this confirmation?
I am working on a windows 7 machine using Act! Pro Version 22.214.171.124
Regards, Leendert Smit
09-14-2015 09:03 AM - edited 09-14-2015 09:03 AM
There shouldn't be any confirmation dialog for Act! Emarketing smart tasks. A technician colleague of mine has just tested this and it worked without any confirmations.
It could be the case you are using Swiftpage Emarketing which does require a manual confirmation for the send.
Are you certain it's Act! Emarketing that you are using?
09-14-2015 11:09 PM
You are correct. I am using Swiftpage instead of act e-mail marketing. I have checked act email marketing and now I know why I am NOT abe to use this option. The number of act fields you can use in act emarketing is extremely limited. I am using various custom made fields in my templates and this is only possible ( for now?) with swiftpage. I find it very strange that an external application offers MORE possibilities to use Act functionality then an application developed by Act. It would greatly enhance the possibilties of Act email marketing if the user can use ALL Act fields in an imported template. For the time being, I realize I will have to deal with the conformations from Swiftpage I guess?
09-15-2015 08:16 AM - last edited on 09-15-2015 09:10 AM by Gary W
Thank you for taking the time to post your feedback. Thios is a highly requested feature and is likely to be included in a future iteration of Act!
Please take the time to Kudo or comment on this post as it will get you an alert that it's been addressed and potentially enlist you in beta testing.
Senior Product Manager
09-15-2015 02:08 PM - edited 09-15-2015 02:10 PM
It would be gratifying to see the Share Your Ideas community receive the same attention for important posts that are a long time in the waiting and can I suggest cleaning out all the older ones that have apparently been satisfied.
09-16-2015 01:57 AM