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Smart Tasks showing 'In Progress - Awaiting User'

New Member
Posts: 1
Country: USA

Smart Tasks showing 'In Progress - Awaiting User'

[ Edited ]

Hello I need help with my Smart task

a lot of my status for my Smart tasks are marked In Progress - Awaiting User

What does that means?

 

Thank you!

 

 

[edit: updated Subject to match topic]

New Member
Posts: 10
Country: USA

Re: Smart Tasks showing 'In Progress - Awaiting User'

Same problem. And I still can't get access to the pending smart task steps window.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Smart Tasks showing 'In Progress - Awaiting User'

Hello Seven Roads Group,
Welcome to the ACT! Community!

Without seeing your Smart Task steps, the 'In Progress - Awaiting User' status generally means it is awaiting an action to be taken. Such as a task to schedule an activity will wait for the 'user action' of clearing the activity.
Greg Martin
Sage
New Member
Posts: 10
Country: USA

Re: Smart Tasks showing 'In Progress - Awaiting User'

Is there any help availaable for removing the "show pending smart task steps" window? When I try to go to it to open it. I can't access it. I can close it.  When I try to access it from the view status of smart taks, nothing happens, presummably b/c it's opened somewhere else.  Is there any way to reveal where this window is "hiding"? (win 7 home premium).

 

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Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Smart Tasks showing 'In Progress - Awaiting User'

Howells,

Here is an article with steps to get a window back into view: KB Article 23807

Greg Martin
Sage