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Smart Tasks - Problems

Copper Contributor
Posts: 198
Country: Canada

Smart Tasks - Problems

Still struggling with ST.


ST completed but old ST still continue to re-run, show up in "In Progress" despite being completed and or cancelled.

ST scheduled to run at 6:00 a.m. but oftentimes the same ST runs again for the same contact at 6:01 a.m.

ST activities all default to alarm, no option to turn off alarm


Any suggestions of hot to fix the above?


Any one out there have any luck with getting ST to work, wondering if I am wasting my time?


Can anyone suggest an alternative to ST? I have been trying to automate simple workflow with it and it has been nothing but a headache. Very disappointing that such a great CRM would include should a poorly functioning feature.