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Skype dialling

Astute Commentator
Posts: 12
Country: United Kingdom

Skype dialling

I've just moved to Skype for my canvassing and wonder if it is possible to set ACT to dial using Skyoe

Silver Contributor
Posts: 1,813
Country: USA

Re: Skype dialling

You would need an add-in to accomplish this. HEre is one that supports SKYPE

http://www.crmaddon.us/index.php?act=viewProd&productId=11

 

 

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Skype dialling

Bronze Elite Contributor
Posts: 2,545
Country: New_Zealand

Re: Skype dialling

By creating a new Skype phone field  field where the default content 'Callto://'  is setup then you enter the particular Skype ID  immediately following,  will initiate the call through Skype, if setup for Skype.

 

 

 

Graeme Leo
Xact Software - consultants and developers
Follow us on Twitter and check out our Blog


Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Skype dialling

While that works, it means you need to maintain two sets of phone fields and the Skype calls won't record History automatically
Bronze Elite Contributor
Posts: 2,545
Country: New_Zealand

Re: Skype dialling

The question is..

"I've just moved to Skype for my canvassing and wonder if it is possible to set ACT to dial using Skype"

 

My answer was valid.

 

Perhaps their is the very remote possibility  they don't need the expense of another product to simply call from Skype. The added blessed relief of not being hit up for upgrade of an add-on every version of ACT!  thereafter,  just to maintain the simple ability to intiate a Skype call from ACT!

 

 

Graeme Leo
Xact Software - consultants and developers
Follow us on Twitter and check out our Blog


Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Skype dialling

Yep, I agree that it will work. Just that I thought it important to explain the negatives of it as well so the user understands what they'll miss

As to the cost, how much is your time worth in copying multiple phone fields for each record and remembering to do it with every change?
Bronze Elite Contributor
Posts: 2,545
Country: New_Zealand

Re: Skype dialling

[ Edited ]

My practical experience is it works, is free and  maintenance is zero.

 

 

Graeme Leo
Xact Software - consultants and developers
Follow us on Twitter and check out our Blog


Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Skype dialling

[ Edited ]