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Single quote outlook issue

New Member
Posts: 4
Country: United_Arab_Emirates

Single quote outlook issue

Hello all, 

 

I'm facing an issue. When trying to sync my email with ACT, in the "Sent Item" folders I have some emails with single quotes around them and it won't sync.

 

example :

 

j.smith@mail.com : It will sync

'j.smith@mail.com' : will not sync. 

 

I have no idea why Outlook add those quotes (even when adding the contact to my contact book it remain the same).

 

anyone has experienced the same kind of issue ? 

New Member
Posts: 4
Country: United_Arab_Emirates

Re: Single quote outlook issue

Nobody ever had this issue ?
Nickel Contributor
Posts: 311
Country: Canada

Re: Single quote outlook issue

Not sure if this will help, but I saw a post outlining the steps to get rid of the quotes around email addresses.

In Outlook, go to

File|Options

In the Mail settings, go to Spelling and Autocorrect, then Autocorrect Options

In the Autoformat and Autoformat As You Type sections, uncheck "Straight quotes" with "smart quotes"