01-20-2009 06:42 AM - edited 01-20-2009 07:24 AM
Running ACT 2008 Version 10
Here's the problem:
If I create subfolders or signatures for my Email, once I exit out of ACT! E-mail they do not save and are erased. The same goes for email that's in my inbox, if I don't attach it to a contact and just leave it in the inbox, it too will be erased when I exit out of email.
So basically Signatures and New Folders are auto-deleting themselves (and everything within those folders) upon exiting the email client and I'm not seeing any type of setting that would indicate that this was suppose to be happening.
Any thoughts on what might be going on here?
01-23-2009 01:05 PM
Sounds like your preferences are corrupted.
Follow the steps below to rebuild preferences:
- Close ACT!
- Go to one of the following locations:
XP: C:\Documents and Settings\<User_Name>\Application Data\ACT\ACT for Windows 10
Vista: C:\Users\<User_Name>\AppData\Roaming\ACT\ACT for Windows 10
Delete the following files:
Open the Preferences folder and delete the following: