Shutting down

[tauheedah]

Everytime I try to modify the layout it says sage act is shutting down would you like to email sage about the issue? I always email but no on responds back about the problem.Can you tell me why the program keeps shutting down?

Thanks.

[ghollister]

Hello tauheedah,

Please provide some addition information so the Community can better assist you.

General:

- Version of Sage ACT! you are using (this can be found by clicking Help > About ACT! on the Sage ACT! menu)

- Is your database on your local machine (private database) or is it being shared from a server (shared database)?

- Operating system you have Sage ACT! installed on (i.e., Windows 7, Windows 8)

Issue Specific:

- Does this happen when you try to modify any layout (contact, company, group) or just a particulat layout?

- Aside from the dialog to send an email, is there any other error message presented?