Community
Showing results for 
Search instead for 
Do you mean 
Reply

Shortcut icons won't stay in order

Highlighted
Skilled Commentator
Posts: 157
Country: USA

Shortcut icons won't stay in order

[ Edited ]

Numerous times I have sorted the shortcut icons on the lower left of the view as I wanted. .Every time I restart ACT, they go back to how they were originally. Is there another way to do this or a setting that needs to be checked? Petty but annoying all the same. 

 

This is v20.0.159.0, Update 5 Pro and Windows 10. 

Nickel Super Contributor
Posts: 324
Country: Germany

Re: Shortcut icons won't stay in order

[ Edited ]

Seems to be a bug in v20. Have the same problem all over my German installations as well.

Edit 2018-03-07: Seems to be limited to the PRO version only...

Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de
Skilled Commentator
Posts: 157
Country: USA

Re: Shortcut icons won't stay in order

Good to know. I've never had ACT work perfectly, why I stay I don't know but...
Administrator
Posts: 1,371
Country: United_Kingdom

Re: Shortcut icons won't stay in order

When you mention the shortcut icons in the lower left - do you mean the navigation bar with Contacts/Groups/Companies/Calendar etc?

If so, changes made should be retained. I'd recommend clearing out your preference folder if this isn't the case, as it may be defaulting back to some old preference for some reason.

Some steps on how to do this below:
http://kb.act.com/app/answers/detail/a_id/14770
Nickel Super Contributor
Posts: 324
Country: Germany

Re: Shortcut icons won't stay in order

[ Edited ]

Deleting preferences does not help for GERMAN v20.0. Problem is the same as in the German v17, so I assume that a translation/localisation bug is back.

Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de