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Shift-F4 Timer Won't Go Away

Copper Elite Contributor
Posts: 124
Country: USA

Shift-F4 Timer Won't Go Away

ACT 2010 ver 12.0.109.0 Hotfix 3

 

A client calls and I routinely hit Shift-F4 to bring up the Timer.  I click on the"Play" button and the Timer starts.  I then click "Stop", up pops the Record History dialog and the Timer disappears.  I record the phone call and click OK.  The Record History dialog disappears and the Timer pops back up on my screen.

Is there a preference item which makes the Timer persistant (that I can deselect)?

 

 

Greg

 

 

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Shift-F4 Timer Won't Go Away

Try going to Tools/Preferences, click Dialer Preferences under the Communication tab, and then unchecking the box for "Hide dialer after dialing". This should keep it on the screen.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.