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Sharing database - not enough licenses

New Member
Posts: 2
Country: United States

Sharing database - not enough licenses

I have a database that I am trying to share with 3 other ACT users. They each have their own individual license. When you try to access the database from one of their computers you get a message that says "There are not enough licenses in this database to allow you to log in. Please contact your administrator."

 

How do I correct this?

 

Thanks!

Colleen

Moderator
Posts: 4,395
Country: USA

Re: Sharing database - not enough licenses

What version of ACT!?  On the server, check Manage Users under the Tools menu.  How many Active and Active-Pending Logon users do you have?

 

If this is 2007 or above, you can register all three serial numbers on the server by going to Help > Register ACT!.

New Member
Posts: 2
Country: United States

Re: Sharing database - not enough licenses

I am using 2009 version 11.

 

It worked - Thanks!!