I'm completely lost. I am moving our main data base via CD to another computer in our office for sharing. When i follow the user guide instructions to a "T" i receive the following error. "The database could not be accessed. In order to access this database, check your network connection and verify that your database server is available. It may be necessary to disable any firewall software on your computer or the server". I'm trying to unpack it however nothing is working! Any help would be appreciated.
I'm sorry i sound like a total ding dong. I'm pretty computer savvy however this has thrown me off. Any and all help is greatly appreciated. We just do not want to pay the 200 bucks for the service support. (why should you even have to pay for something like SERVICE anyway?!!)
Yes the backup file will be a ZIP file and that is what you would be restoring. The original error you listed sounds like an error you might get after a successful Restore As. Possible causes would be an earlier version of ACT! on the target computer or problems with the ACT! install on that computer. Do you get the error when you try to restore or does the restore complete and then you get the error when you try to open the database?
Roy Laudenslager ACT! Certified Consultant Techbenders firstname.lastname@example.org