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Sharing ACT10 (2008) database

New Member
Posts: 19
Country: USA

Sharing ACT10 (2008) database

We have been sharing the ACT 10 database between three users for about a month with no issues. Today, we accidentally unplugged our Netgear router while all users were connected to the database. After the router was plugged back in, when non-host users are trying to access the database, we get an error that says the database is not shared. I have checked the database within ACT to confirm it is set to "Share Database", and it is.
 
Please help!
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Sharing ACT10 (2008) database

What's the exact error message?
 
It would also be a good idea to use ACTDIAG to check and repair the database in case the disconnect has caused an issue
New Member
Posts: 19
Country: USA

Re: Sharing ACT10 (2008) database

We got it working again. We had the host or something like that have a direct route to each computer. Since we are DHCP, when the router rebooted it assigned the machine with the database a different IP address. When we removed the direct link, we were good to go!
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Sharing ACT10 (2008) database

Server machines should always get a static IP... saves these issues happening later