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Share Database Grayed Out

New Member
Posts: 2
Country: USA

Share Database Grayed Out

I would like to share my database, but the option to share it is grayed out. Does anyone know how to make it so that I can select it.

 

Thank you for your help and guidance.

Copper Super Contributor
Posts: 54
Country: Canada

Re: Share Database Grayed Out

Hello,

 

Have you tried logging on to Act as an administrator(or someone with administrator rights)?

Michael Kadlec
Act! Certified Consultant
Corelogix Corporation
New Member
Posts: 2
Country: USA

Re: Share Database Grayed Out

Hi Michael"
Thank you for your help. I tried logging in with all users as they all have administrative rights but still no luck in gaining access to that option. Any other tips?
 Yhnaks Again
Copper Super Contributor
Posts: 54
Country: Canada

Re: Share Database Grayed Out

I think we'll need more information.

What version/build of Act are you running?

Are you accessing Act live on your server? Through Remote Desktop?

Is this a remote database or main?

When you say the option to Share Database is greyed out, are the options above it greyed out too? ( Delete Database, Remove Old Data, Lock/Unlock Database, etc)

 

Also, try the following: 

Try loading the Demo database that comes with Act and see if that can be shared.

Michael Kadlec
Act! Certified Consultant
Corelogix Corporation
Copper Contributor
Posts: 58
Country: UK

Re: Share Database Grayed Out

Turn off your Antivirus and try again, once shared you can turn it back on again.