Sending email problem

[FEC2311]

ACT! 2013, Version 15.1.  Windows 7, Home Premium.  All programs up to date, I think.

When I click on the Email tab I get the Act error: "Object reference not set to an instance of an object."  I don't have slightest idea of what this means. 

When the error message comes up it freezes evertning on ACT and I have to close it down using the Task Manager.

Help is required.

Tanks,

Richard

[Jared Dalrymple]

Hi Richard,

This is a fairly common issue, you might find the following KBase article helpful:

http://kb.swiftpage.com/app/answers/detail/a_id/24350/

select the situation that most closely matches what you are doing when the error occurs, and follow the steps provided.

http://kb.swiftpage.com is a great resource when you encounter error messages in Act!, and I would highly recommend it in future.

Let us know if the KBase article does not help.

Cheers.