Community
Contact us | Act.com
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply

Sending email problem

FEC2311
Copper Contributor
FEC2311
Posts: 25
Country: USA

Sending email problem

‎03-17-2014 08:31 AM

ACT! 2013, Version 15.1.  Windows 7, Home Premium.  All programs up to date, I think. Smiley Frustrated

 

When I click on the Email tab I get the Act error: "Object reference not set to an instance of an object."  I don't have slightest idea of what this means. 

 

When the error message comes up it freezes evertning on ACT and I have to close it down using the Task Manager.

 

Help is required.

 

Tanks,

Richard

Report Inappropriate Content
Message 1 of 2 (249 Views)
Reply
0 Kudos
Copper Elite Contributor
Jared Dalrymple
Posts: 145
Country: Australia

Re: Sending email problem

‎03-17-2014 05:15 PM

Hi Richard,

 

This is a fairly common issue, you might find the following KBase article helpful:

http://kb.swiftpage.com/app/answers/detail/a_id/24350/

 

select the situation that most closely matches what you are doing when the error occurs, and follow the steps provided.

 

http://kb.swiftpage.com is a great resource when you encounter error messages in Act!, and I would highly recommend it in future.

 

Let us know if the KBase article does not help.

 

Cheers.

Jared Dalrymple | Technical Consultant | P:+61 7 3423 3551
jared@evolutionmarketing.com.au | Evolution Marketing Services


Report Inappropriate Content
Message 2 of 2 (216 Views)
Reply
0 Kudos